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Frequently Asked Questions
How to start with?
You could order a sample first before mass production. We send samples by DHL fast shipping (about 3-7 days to most countries). After sample confirmed, you could make a trial order.
How can I pay?
We accept T/T, Western Union, PayPal, Visa, L/C, Escrow (Alipay). For bulk orders, you could pay 30% as deposit and then pay the balance before shipping.
Can you make our Logo?
Yes, you could send us artwork, and we can make labels and tags for you.
How fast can you ship?
For some products, we have stock, and we can ship out quickly. For small orders, we can produce in 1-2 weeks. For big orders, it takes about 3-4 weeks to produce, depending on the products.
How long does shipping take?
We can ship your order by sea or by air. For urgent orders, we can ship by fast express (FedEx, DHL, TNT) usually about 3-7 days to Europe and USA.
Why shall I choose you?
Customer orientation is our working principal. If you have any questions or problems, please feel free to ask. We will always solve problems at your satisfaction.
VEIL Fashion
