❓ Frequently Asked Questions
1. Can you make products with my own design?
Yes, we welcome customization and support both OEM and ODM services to meet your specific requirements.
2. What is your Minimum Order Quantity (MOQ)?
The MOQ is 5 pieces for in-stock items. For customized orders, it depends on the specific design requirements.
3. What is the expected delivery time?
For in-stock items, we arrange shipment within 1-3 days. Out-of-stock or custom orders generally take about 20 days.
4. Do you provide samples before bulk orders?
Yes, we support sample orders. Stock samples take 3-7 days, while OEM samples take 10-25 days.
5. How are the products packaged?
Standard packaging is one set per OPP bag. We can also provide custom packaging based on your needs.
6. Which shipping methods do you use?
We cooperate with major express carriers including DHL, FEDEX, UPS, EMS, and SF Express to ensure safe delivery.