Q1. What is the nature of your company?
We are a professional factory with our own dedicated workers, specializing in high-quality garment production.
Q2. How is the lead time calculated?
The lead time is calculated once the deposit is received and all design details are fully confirmed.
Q3. What are your payment terms?
We offer flexible terms based on order value: 30% to 50% prepayment, with the remaining balance due before shipment via T/T.
Q4. Do you provide samples and what is the cost?
Yes, prototype samples take about 7 days ($20-$50/pc). Exact fabric/trim samples take approximately 45 days.
Q5. What is your after-sales service guarantee?
We guarantee quality. If mass production differs from confirmed specifications, we take full responsibility for refunds or replacements.
Q6. How are the products typically packed?
Items are individually packed in PP bags, with 150-200 pieces per standard carton (50cm*40cm*40cm), weighing 15-25kgs.
VEIL Fashion
