1. What is the Minimum Order Quantity (MOQ)?
Our standard MOQ is 30-40pcs. We support sample orders based on your specific requirements. Sample costs are refundable for bulk orders exceeding 100pcs.
2. What is the step-by-step ordering process?
Step 1: Quotation & price confirmation.
Step 2: Proforma Invoice issuance & 30% deposit payment.
Step 3: Production commencement.
Step 4: Commercial Invoice issuance & 70% balance payment before shipment.
Last: Dispatch of goods.
3. What are the accepted payment terms?
We accept TT, Western Union, Paypal, and Bank Transfers. Standard terms are a 30% advance deposit and the remaining 70% balance before delivery.
4. How long does delivery usually take?
Sample orders typically take 10-15 days. Bulk production orders require 30-40 days after deposit. Shipping via DHL/FEDEX/UPS usually takes an additional 3-5 days.
5. How are the products packaged for shipping?
Items are packed in individual OPP bags and secured in strong cartons. We also provide spare stones for every size included in your order.
6. Is OEM/ODM service available?
Yes, we are a manufacturer and warmly welcome both OEM and ODM designs to meet your unique market requirements.