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Frequently Asked Questions
Who are we?
We are a professional supplier providing a wide range of pet clothing, accessories, and apparel. Our goal is to offer high-quality products including pet beds, feeders, and grooming supplies to global clients.
How long is the production time?
Samples are usually prepared within 2-3 working days after payment. Bulk orders typically take 3-7 working days depending on the order size and current production situation.
What are the shipping methods?
Small orders are shipped via DHL, TNT, FedEx, UPS, or EMS (5-7 working days). Large orders can be shipped by air (15 days), sea (1 month), or train (2 months). Client-appointed agents are also welcome.
Can we customize with our own logo?
Yes, OEM & ODM services are available. Simply provide us with your logo and packaging design files, and we will manufacture the products according to your specific requirements.
Do you ship to Amazon warehouses?
Yes, we have extensive logistics experience and can ship goods directly to Amazon (FBA) warehouses, handling the necessary shipping requirements for a smooth delivery process.
Is there a minimum order quantity?
Our standard MOQ starts from as low as 5 pieces per design. We support mixed orders, and larger order quantities often qualify for more competitive pricing.